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SecondChange
SecondChange
Our Services

  • Your Business Analyst for rent

    Our services empower your business units to navigate the complexities at the intersection of business departments and IT service providers. The myriad aspirations, concepts, and demands of digital transformation are frequently misinterpreted or inconsistently executed. 

    Engaging our experienced business analysts from the beginning ensures that our framework-driven approach is precisely strategized, sequenced, and consequently more cost-effective for everyone involved. 
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  • Digital Transformation is a second order Change.

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    "Digital transformation requires changes in processes and thinking – changes that span internal organizational silos. It enables digitized companies to easily collaborate with technology outsourcers, promotes frictionless operations, and creates an ecosystem."
    (by George Westerman, MIT)

Optimize Your Investment in Build

"Business Analysts continuously improve existing processes, ensuring both customer satisfaction and optimal employee performance. By analyzing business processes, systems, and products, Business Analysts gain insights into business requirements and document them effectively." 

Apply a new Level of Business

Methods and Tools 

We support our clients with a set of methods, tools, and best practices for the digital transformation of business processes - based on the latest findings from science and practice.

Analysis and Implementation

We use our framework for analysing and optimizing business processes in the context of digital transformation, considering factors such as efficiency, quality, customer satisfaction, and risk management.

Change and Adoption

Our approach includes the drive of change and adoption for recent technologies (like AI),

processes and strategies in the organisations undergoing digital transformation.

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Building a brighter tomorrow—today

Facing the Challenges

Based on our experience, we have identified ten key challenges. Almost all established companies are facing these ...

Get a tailored Approach!

Our Framework is a key accessing your transformation solution - from methods & tools, analysis & implementation incl. change & adoption ...

Drive the Change & Adoption

By systematically implementing aligned activities, your organizations can enhance their capacity to manage change effectively and ensure that modern technologies, processes, and strategies are not only adopted but also integrated into the daily operations for lasting impact.

A Guide for Compliance

Your customized guide to complying with legal and regulatory requirements related to privacy, security, ethics, and sustainability in digital transformation.
It will contain specific actions, responsible parties, timelines, and metrics for evaluation.